Contact Us
As our Contact Centre is experiencing a high volume of enquiries, please browse through the information on the SafeTravel website first to find out what requirements apply to you when entering or departing Singapore.
Application Status
If you have already applied for entry into Singapore under any of the following lanes, you can check your application status at the links below.
| Safe Travel Lane | Check application status |
|---|---|
| Periodic Commuting Arrangement | Click here |
| Reciprocal Green Lane | |
| Singaporean Citizen/Permanent Resident Familial Ties Lane | |
| Student’s Pass Holder Lane | |
| Work Pass Holder General Lane | If you applied for entry via the SafeTravel Portal, please check here. If you applied with MOM, please write to MOM directly. |
| Air Travel Pass | Click here |
Contact Points
If the information on the SafeTravel website does not address your queries regarding entering or departing Singapore, you may wish to either:
- Call our SafeTravel Enquiries Helpline at 6812 5555 for assistance; or
- Write to us using our enquiry form here.